Last Updated: June 24, 2025

Zuvelio (“we”, “us”, or “our”) operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”). Zuvelio is powered by Shopify, which provides the e-commerce platform enabling us to offer the Services.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to personal information.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” means information that identifies, relates to, or can reasonably be linked to you. It does not include anonymous or de-identified information.

Depending on how you interact with the Services, we may collect:

a. Contact Information

Name

Billing and shipping address

Phone number

Email address

b. Payment & Financial Information

Payment method details

Transaction and payment confirmation data
(Note: Payment data is processed securely by Shopify and payment providers; we do not store full card details.)

c. Account Information

Username and password

Preferences and settings

d. Transaction Information

Products viewed, added to cart or wishlist

Purchases, returns, exchanges, or cancellations

e. Communications

Messages sent to customer support or via email, WhatsApp, or contact forms

f. Device & Usage Information

IP address

Browser type

Device identifiers

Interaction with the website

2. Sources of Personal Information

We collect personal information from:

You directly (account creation, checkout, contact forms)

Automatically (cookies, pixels, analytics tools)

Service providers (Shopify, payment processors, shipping partners)

Marketing and analytics partners

3. How We Use Your Personal Information

We use personal information to:

Provide & Improve Services

Process orders and payments

Deliver products and manage shipping

Create and manage user accounts

Provide customer support

Personalize your shopping experience

Marketing & Advertising

Send promotional emails or messages

Display relevant advertisements

Recommend products based on activity

Security & Fraud Prevention

Verify identities

Detect fraudulent or unauthorized activity

Protect our platform and customers

Legal & Compliance

Comply with laws and regulations

Respond to lawful requests

Enforce our policies and Terms of Service

4. How We Share Personal Information

We may share personal information with:

Shopify (store hosting and platform services)

Service providers (payments, shipping, analytics, customer support)

Marketing partners (advertising and promotions)

Affiliates within our corporate group

Legal authorities when required by law

Business transfers (merger, acquisition, or asset sale)

We do not sell personal information in exchange for money.

5. Relationship with Shopify

Our store is hosted on Shopify. Shopify collects and processes information to provide and improve its services. Information submitted through our store may be transferred to Shopify and its partners, including those located outside your country.

You can review Shopify’s Privacy Policy on Shopify’s official website.

6. Your Privacy Rights

Depending on your location, you may have the right to:

Access personal information we hold about you

Request correction of inaccurate data

Request deletion of personal data

Request data portability

Opt out of targeted advertising or data sharing

To exercise your rights, contact us using the details below.

7. Communication Preferences

You may opt out of promotional emails at any time by clicking the unsubscribe link in our emails. Transactional emails (order confirmations, updates) will still be sent.

8. Data Security & Retention

We implement reasonable security measures to protect your information. However, no system is 100% secure.

We retain personal information only as long as necessary to:

Provide Services

Meet legal obligations

Resolve disputes

Enforce agreements

9. Children’s Privacy

The Services are not intended for children under the age of majority. We do not knowingly collect personal information from children. If you believe a child has provided personal data, contact us for removal.

10. International Data Transfers

Your information may be stored and processed outside your country of residence. Where required, we use lawful transfer mechanisms to protect your data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Services constitutes acceptance of the updated policy.

12. Contact Information

If you have questions or wish to exercise your privacy rights, contact us:

Zuvelio Jewels LLC
📧 sales@zuvelio.com

📧 zuveliojewelsllc@gmail.com

📍20W 47th STREET SUITE 803 NEW YORK NY 10036 USA

📞 WhatsApp: +91 9257623520

For data protection purposes, Zuvelio Jewels LLC is the data controller of your personal information.